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Shipping policy

Delivery Methods

Ireland

We have several methods of delivering you online orders, depending on your location:

  • Standard courier delivery costs within the Republic of Ireland and Northern Ireland are based on weight.
    • Delivery charge is calculated at the checkout.
  • Free Local Delivery within 10kms of our Mallow store. This local delivery option is FREE to addresses within the delivery zone.
  • Free Click & Collect from our Mallow store. Location and directions can be found here.

 

International

  • Courier delivery costs to Northern Ireland, the EU and Mainland Britain are based on weight.
    • Delivery charge is calculated at the checkout.
    • Maximum weight per order is limited to 30kg
    • Customs charges may apply in Britain
  • Courier delivery costs to the US & Canada are based on weight.
    • Delivery charge is calculated at the checkout.
    • Maximum weight per order is limited to 10kg
    • Customs charges may apply

    Delivery Times

    • For standard courier delivery allow 3-5 working days. Please allow extra time during exceptionally busy periods.
    • For our Local Delivery service, you will have the option to pick a delivery date from your shopping cart screen.
    • For Click and Collect, you will have the option to pick a collection time and date from your shopping cart screen.

    Once Your Order Arrives

    • When receiving items, please inspect your order carefully and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
    • If an item or its packaging has been tampered with or damaged during transit, please note this when signing to receive delivery. Take some photos before unpacking and contact us via e-mail at sales@jmrcentre.ie as soon as possible.
    • Our full returns policy can be found here.

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